StoriBoard Academy

Wellness Coaches who practice Lived Experience Peer Support draw from their own lived experiences to empower and uplift others. This provides a different viewpoint from that of other professionals, which can lead to a more holistic, empathetic and effective care and service. Our Level 3 course equips you with the essential knowledge and skills to use Lived Experience Peer Support to inform your practice as a Wellness Coach.

No previous qualifications are required to take this course. You must have lived experience in any topic that you plan to support others in using Lived Experience Peer Support. You must be 18+ to take this course. We do not have an upper age limit!

Our Level 3 Expert by Experience Course is accredited and you will receive a certificate from NCFE upon successful completion of the course once you have passed the required assessments.

There is no requirement to purchase any additional materials. Once you have completed the course, you will receive a bespoke Expert by Experience handbook and an Expert by Experience toolkit, which contains worksheets for you to use in any future 1:1 emotional recovery sessions with clients, including on the StoriBoard App. These materials are included in the course cost.

You are required to submit answers to an assessment in order to receive your Level 3 certificate from NCFE. You will receive the assessment questions throughout the course. Our dedicated Course Instructors are available to support you so that you can confidently answer the questions. Please email [email protected] if you require guidance on any course-related matters. We also have multiple choice questions within the course. These do not form part of the formal assessment, but are designed to test your knowledge as you go through the course. Following submission of your assessment, your Course Instructor will assess your work and provide feedback to you within 10 working days. This is because our Course Instructors provide detailed, considered feedback to our learners that may take a while to formulate.

You will be supported by your Course Instructor with detailed feedback. You will then be able to amend your assessment and resubmit based on this feedback.

Congratulations! You will receive your digital certificate from NCFE approximately 2 weeks after confirmation that you have passed your assessment. If you would like a physical copy of your certificate, please email [email protected] with your Student ID and shipping address.

We have developed the following qualification criteria to ensure that the StoriBoard Platform remains safe for all users. To provide 1:1 sessions as a Wellness Coach you must successfully complete our following qualification criteria: Step 1: You must have passed our Level 3 Expert by Experience Course. Step 2: Once you have passed the course, you will receive a certificate from NCFE, our accrediting body. Step 3: You must supply us with an in-date DBS certificate. If you don't already have one, you can apply for your DBS certificate online. We require our Wellness Coaches to update their DBS checks every three years, and we strongly advise that when applying for the DBS certificate, you sign up for the DBS update service. StoriBoard will not cover the cost of obtaining a DBS certificate. Step 4: You must pass our verification interview to confirm your lived experience and suitability for delivering 1:1 Sessions on the StoriBoard Platform. We will get in touch with you once you have passed the course to book the verification interview. Not everyone that has completed the above steps will pass the verification interview. At StoriBoard, the safety of our users is key and we reserve the right to refuse an applicant’s request to provide 1:1 Sessions on the StoriBoard Platform for any reason if we think you may not be suitable for the role. We encourage you to familiarise yourself with our Community Guidelines and the Life Cycle of Lived Experience (contained in these Guidelines), which we use to consider if someone is suitable for the role. Step 5: Once you have passed steps 1-4 above, you can complete your Wellness Coach profile on the StoriBoard App and start delivering 1:1 sessions. We look forward to the difference that you will make to the lives of others!

As a Wellness Coach on StoriBoard, your employment status is self-employed (sole trader). You run your own business through the StoriBoard Platform. This means you are responsible for managing your tax implications. Being self-employed means you are not paid through PAYE (Pay As You Earn) and do not have the rights and responsibilities of an employee.